Refund policy

Money-Back Guarantee

We are confident in the transformative power of our product, supported by feedback from thousands of users. That’s why we offer a 180-day Money-Back Guarantee.

If you follow the Evolve Journal for 6 months and do not see a positive change in your life, we will provide a full refund.

Simply reach out to us at hello@evolvejourney.co.uk within 180 days of your purchase to initiate the refund process.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@evolvejourney.co.uk. We will share instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at hello@evolvejourney.co.uk.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too, this can take up to 10 working days.